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Private Policy

What information do we collect?

We collect information from you when you place an order, subscribe to our newsletter, respond to a survey or fill out a form.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name or e-mail address. You may, however, visit our site anonymously.

What do we use your information for?


Any of the information we collect from you may be used in one of the following ways:
  • To personalize your experience (your information helps us to better respond to your individual needs).
  • To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you).
  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs).
  • To process transactions,
    your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
  • To administer a contest, promotion, survey or other site feature.


  • Changes to our Privacy Policy

    If we decide to change our privacy policy, we will post those changes on this page. http://neopia.org/contact-us.php

    Terms and Conditions

    Third party links

    Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

    Online Privacy Policy Only

    This online privacy policy applies only to information collected through our website and not to information collected offline.

    How do we protect your information?

    We implement a variety of security measures to maintain the safety of your personal information when you place an order

    We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to?keep the information confidential.After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be kept on file for more than 60 days.

    Do we use cookies?

    We do not use cookies.

    Terms and Conditions

    Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at http://neopia.org

    Your Consent

    By using our site, you consent to our online privacy policy and terms and conditions.


    Terms and Conditions

    Our Terms and Conditions is located here. To use our site you must agree with all of our terms and conditions.

    Private Policy

    Please review our private policy, we do our best to protect your information. If you have any feedback, please let us know on our contact page